Responding to a Water Damage Event

6/24/2019 (Permalink)

We see it every day, a pipe under the kitchen sink breaks or a water heater explodes and causes a water damage event in your home or business. Chances are that at least once in your lifetime you will deal with a water damage event at home or the office. So, what can you do to prevent unnecessary damages following one of these emergencies? Firstly, as an insured, you have the responsibility to immediately mitigate damages as best as you can. In the examples of a pipe breaking or a water heater exploding, your responsibility would then be to find the source of the water leak, turn the source off by shutting off the water supply line and to begin mitigation as soon as possible. SERVPRO of Greater Covington and Mandeville's water damage restoration technicians are available 24/7 every single day of the year to respond to water damage emergencies. After reaching out to our team for help, you can rest assured our team will help make your water damage event seem "Like it never even happened". By utilizing the science of drying techniques and our state-of-the-art drying equipment, most water restoration projects are complete with the drying process within three days. Next, while our technicians are in route to your home or office you can begin to move any furniture or belongings away from flowing or standing water, take pictures of anything damaged, and start documenting any items that may be ruined beyond repair. All of this information will be helpful should you choose to file an insurance claim. 

For more questions regarding water damage claims or water damage restoration, you can send an email to kayla@SERVPROofcovington.com.