Recent Why SERVPRO Posts

Not only can we mitigate your home, we can rebuild it too!

8/2/2024 (Permalink)

Complete Restoration Services team Meet the team!

You have suffered from a water, fire, or mold loss and SERVPRO® has come out to mitigate the issue. The water, soot, or mold is thankfully gone but now you are left with the task of replacing your ceiling, kitchen, walls, flooring, etc. No worries, Complete Restoration Services (CRS) can help! 

CRS is a licensed and insured construction and general contracting business under the SERVPRO of Greater Covington and Mandeville umbrella. Back in 2016, CRS joined our restoration family, making us a one stop shop to help customers with the entire process. They work with both insurance claims and self pay, perfect for any job. From storm damage, to a kitchen fire, or a busted pipe, our team can handle it! 

The skilled team at CRS specializes in dry wall, flooring, remodels, roofing, board ups/tarping, and so much more. Give our SERVPRO office a call to get connected with the CRS team! (985)-871-5375

Emergency Ready Plan

8/1/2023 (Permalink)

Disasters are one of those things that no one plans to have happen to them, however, they are virtually inevitable. It is not a matter of if but when will you experience a disaster and when that day comes, how many of you business owners can confidently say you have a well-thought-out plan in place? If your answer is no, then let SERVPRO of Greater Covington and Mandeville help you with this daunting task.

Whether your emergency is a powerful hurricane, accidental kitchen fire, or a busted pipe causing a flood, having a strong plan in place can often be the difference in whether your business survives or if it, unfortunately, does not. In fact, 95% of disasters that standard businesses suffer from are man-made, for example, an accidental internal fire or flood. Research shows that up to 50% of businesses never reopen after suffering from a disaster and the ones who do almost always have a response plan to thank.

Introducing the benefits of SERVPRO’s Emergency Ready Plan (ERP)

  • This is a no-cost assessment for your business
  • Access your ERP from anywhere using the mobile app
  • It takes very little time to create and complete
  • Contains only critical information needed for disaster relief such as shut-off locations, priority contacts, building access, etc. No fluff added.
  • Will minimize business interruptions, miscommunication, and lost revenue
  • Establishes SERVPRO of Greater Mandeville and Covington as your disaster and restoration provider

Call our office at (985) 871-5375 to schedule your free Emergency Ready Plan today!

SERVPRO of Greater Covington and Mandeville Wins Northshore's Best

4/19/2022 (Permalink)

SERVPRO office building with logos for Northshore's Best on image SERVPRO of Greater Covington and Mandeville was voted the best Restoration Services provider in West St. Tammany Parish!

For the second year in a row, SERVPRO of Greater Covington and Mandeville was voted the best Restoration Services provider in West St. Tammany Parish by Sophisticated Woman Magazine readers.  

Sophisticated Woman Magazine created the Northshore's Best contest in 2005 to promote and celebrate locally owned and operated businesses throughout St. Tammany Parish and Tangipahoa Parish. The contest has grown from only ninety-three professional categories to three hundred and ninety-eight categories. Current professional categories include Restaurants, Arts & Entertainment, People, Shopping, Services, Sports & Leisure, and Nightlife. 

Restoration was added to the West St. Tammany Parish's services category list in 2020. We thank Sophisticated Woman magazine readers for voting for us in 2020 and 2021! We look forward to earning this title for many years to come. Also, we congratulate each of the other professionals who won their category this year. St. Tammany and Tangipahoa Parishes are wonderful places to live and work because of our thriving business communities. 

Spring Is In The Air. What's Inside of Your Air Ducts?

3/3/2022 (Permalink)

Mardi Gras season is officially over. Now, let's celebrate the best Springtime has to offer such as local festivals, the sun setting later, and Spring cleaning! As cleaning and restoration pros, we have one Spring cleaning suggestion for you that you may not have considered before. Have your air ducts professionally inspected and cleaned to improve indoor air quality.


When was the last time you had your air ducts cleaned? Have you ever? While tidying around your home, consider the quality of air inside of your HVAC system. Over time, dust, debris, and pollutants will accumulate inside your system. The National Air Duct Cleaners Association recommends having your air ducts cleaned once every three to five years for maintenance, and when necessary due to specific circumstances like after a home renovation/remodel, after a home fire, or when microbial growth is discovered. 

At SERVPRO of Greater Covington and Mandeville, we regularly perform air duct cleaning for our residential and commercial clients. This is a common part of our scope of work for fire damage restoration and mold remediation projects. Please call our office to learn more about why you should have your air ducts cleaned and to schedule an inspection today. You may even see an increase in energy efficiency once your system has been cleaned!

SERVPRO® Named #1 Cleaning and Restoration Franchise 19 Consecutive Years

2/7/2022 (Permalink)

SERVPRO logo - cleaning, restoration, and construction SERVPRO® ranks #1 in cleaning and restoration franchises for the 19th year in a row!

SERVPRO® was once again named the #1 cleaning and restoration franchise by Entrepreneur magazine’s 2022 Franchise 500. This marks nineteen consecutive years of winning the title. SERVPRO® ranked #8 in overall franchise opportunity as well. Our SERVPRO® family is honored to receive this recognition as it emphasizes our commitment to both the brand and our customers.

Did you know there are over 1,900 SERVPRO® franchises across the United States and Canada? We also have large loss disaster recovery teams strategically placed throughout the U.S. to ensure our professionals are faster to any size disaster. From catastrophic storm response to a small kitchen fire, we are here to help make it “Like it never even happened.”

Choosing SERVPRO of Greater Covington and Mandeville as your cleaning, restoration, and construction vendor means choosing a locally owned and operated company that is available 24/7/365 with a network of unlimited national resources. Since 2009, we have proudly served homeowners and business owners in Covington, Mandeville, Abita Springs, Madisonville, Folsom, and the surrounding cities. And now, we look forward to providing the same excellent customer service to Bay St. Louis, Diamondhead, Picayune, and Kiln communities. Please call our office to learn more about our services or to schedule an inspection today.

SERVPRO of Greater Covington and Mandeville Voted Best Emergency Restoration Company in West St. Tammany Parish By Edge of the Lake Magazine Readers

2/1/2022 (Permalink)

SERVPRO of Greater Covington and Mandeville office and warehouse with green vehicles in front Thank you Edge of the Lake magazine readers for voting us the best Emergency Restoration services provider for the 3rd year in a row!

SERVPRO of Greater Covington and Mandeville was voted best emergency restoration services provider in West St. Tammany Parish by Edge of the Lake magazine readers for the third year in a row! Each year, Edge of the Lake magazine hosts its Readers’ Choice awards to highlight the best businesses and professionals in East St. Tammany Parish, West St. Tammany Parish, and Washington Parish. Since 2018, Edge of the Lake magazine’s Readers’ Choice Awards has grown in popularity and has added a variety of categories to celebrate local businesses and professionals. Fans can now vote for dozens of their favorite businesses and service providers such as best insurance agent, best tourist attraction, best new restaurant, and best artist.

The category “Emergency Services” in West St. Tammany Parish was first added in 2019 for the 2020 awards and SERVPRO of Greater Covington and Mandeville has won every year thus far. We thank our community for your support. Our team is honored by this recognition. We are committed to being your trusted emergency services provider for all your restoration and remediation needs. For those who may not know, SERVPRO of Greater Covington and Mandeville offers an array of services other than water and fire damage cleanup and restoration. We also provide the following services for residential and commercial properties: mold remediation, biohazard cleanup, proactive and reactive COVID-19 cleaning, rebuild, carpet cleaning, air duct cleaning, and more! To learn more about our emergency services or to schedule an inspection, please call our office – 985-871-5375.

We've Expanded Along the Gulf Coast

12/1/2021 (Permalink)

graphic of outlines Louisiana and Mississippi with stars for Covington and Bay St. Louis SERVPRO franchises SERVPRO of Greater Covington and Mandeville, est. 2009 SERVPRO of Bay St. Louis/Diamondhead, acquired 2021

Stuart Andrus, Coty Reeves, and Kenny Fourroux are the new owners of SERVPRO of Bay St. Louis/Diamondhead. With this acquisition, our professionals will be faster to any size disaster from Covington, Louisiana to Bay St. Louis, Mississippi. We're enthusiastic to bring our one-stop-shop restoration solution to Mississippi. 

Kenny and Coty previously were project managers for our reconstruction company Complete Restoration Services. Combined, they have over a decade of experience in the construction industry, focusing primarily on post-mitigation rebuild projects. Their knowledge and niche expertise will support seamless restoration services for both residential and commercial clients. 

SERVPRO of Bay St. Louis/Diamondhead provides the same services as SERVPRO of Greater Covington and Mandeville including, but not limited to fire and water damage restoration, mold remediation, storm damage mitigation, and reconstruction. SERVPRO of Bay St. Louis/Diamondhead also provides emergency services 24/7/365.

We look forward to being a part of the Bay St. Louis, Diamondhead, and Kiln communities. Please contact our office with any questions or to schedule a service. Our number is 228-467-4450. 

2022 Edge of the Lake Readers' Choice Awards

11/2/2021 (Permalink)

photo of SERVPRO of Greater Covington and Mandeville crew with awards graphics for edge of the lake magazine We were awarded Emergency Restoration service provider in 2020 and 2021.

SERVPRO of Greater Covington and Mandeville needs your vote! 


Every year, Edge of the Lake magazine uses its Readers' Choice Awards to showcase local businesses in West St. Tammany Parish, East St. Tammany Parish, and Washington Parish.

SERVPRO of Greater Covington and Mandeville has won best "Emergency Restoration" service provider in West St. Tammany Parish each year since the category was added in 2019. Our locally owned and operated small business would like to thank you for your support over the years.

We now ask you to help us win the award again this year! 

To vote SERVPRO of Greater Covington and Mandeville as best Emergency Restoration service provider:

  • Visit Edgeofthelake.com
  • Click on Readers' Choice Survey St. Tammany West 
  • Scroll to Services/Emergency Restoration
  • Enter "SERVPRO of Greater Covington and Mandeville"

Voting will end on November 30th. The winners will be recognized in the February/March issue in 2022.  

SERVPRO of Greater Covington and Mandeville Hosts SOS Blood Drive

5/5/2021 (Permalink)

logo for northshore food bank sos blood drive "Stock Our Shelves" Blood Drive and Food Drive for the Northshore Food Bank -

Once a year, we host a mobile blood drive at our office located at 68424 James Street in Mandeville to boost donations for The Blood Center. This year, our blood drive will be an SOS drive to raise donations for both the Blood Center and the Northshore Food Bank. Each donor is encouraged to bring three items to help "Stock Our Shelves" at the Northshore Food Bank before the trying summer months increase demand. 

The Northshore Food Bank is currently in dire need of the following items: dry beans, corn muffin mix (Jiffy), canned tuna, canned fruit, and canned okra.  The Northshore Food Bank is also asking for donations of toilet paper to assist families as well. We will have a large orange bin for the donations at our office. Help us fill the bin! 

We will also have community leaders present to talk about emergency preparedness and fire safety practices. Clarence Powe from St. Tammany Parish Government's Office of Homeland Security and Emergency Preparedness will be present from 9:40 am until 11:00 am to discuss hurricane preparedness. Jeremy Windom from Mandeville Fire Department will be present as well to discuss fire safety tips. 

Date: May 21st

Location: SERVPRO of Greater Covington and Mandeville

68424 James Street, Mandeville, LA 70471

Time: 9:30 am - 2:30 pm 

Please click here to register. 

SERVPRO of Greater Covington and Mandeville Celebrates International Women's Day by Recognizing Female Leadership Team

3/8/2021 (Permalink)

five women in SERVPRO shirts standing in front of office building SERVPRO of Greater Covington and Mandeville Female Leadership Team

On International Women's Day, we recognize the ladies who lead at SERVPRO of Greater Covington and Mandeville. This group of smart, enterprising women collectively boasts over 4 0 Y E A R S of experience in the restoration industry! They work tirelessly to help our customers and support our company's mission each and every day. We are fortunate to have such a stellar team leading our crew. 

From left to right: 

Laura Zelek- Fire Restoration Project Manager

  • Joined our team in November of 2016
  • IICRC certified - fire damage restoration
  • IICRC certified - water damage restoration

Kayla Theriot- Marketing and Sales Manager

  • Joined our team in January of 2017
  • IICRC certified - water damage restoration 

Courtney Callihan- Administrative Manager

  • Joined our team in February of 2017
  • IICRC certified - water damage restoration

Stephanie Lachney- Office Manager 

  • Joined our team in March of 2011
  • IICRC certified - water damage restoration 
  • Biohazard and crime scene cleanup certified

Jami Hufker-Delvalle- Biohazard Cleaning/Mold Remediation Manager 

  • Joined our team in February of 2020
  • IICRC certified - water damage restoration
  • IICRC certified - mold remediation

Edge of the Lake Magazine Readers' Choice Award - Best Emergency Restoration Service Provider 2021

2/2/2021 (Permalink)

front door with edge of the lake readers' choice award stickers from 2020 and 2021 SERVPRO of Greater Covington and Mandeville wins Edge of the Lake Magazine's Readers' Choice award for Best Restoration Service Provider for 2nd year

You did it! For the second year in a row, SERVPRO of Greater Covington and Mandeville has won Edge of the Lake magazine's Readers' Choice award for Best Emergency Restoration service provider in West St. Tammany Parish. 2020 was a wild year for all of us and SERVPRO of Greater Covington and Mandeville has remained open 24/7/365 to help our community when you needed us the most. From starting a new cleaning program, CERTIFIED: SERVPRO Cleaned, to responding to the everyday disaster like water and fire damage restoration, our crew worked non-stop to be your heroes. Thank you for choosing SERVPRO of Greater Covington and Mandeville! 

To learn more about our emergency restoration services or to schedule an appointment, call our office by dialing 985- 871- 5375. 

Storm Damage Restoration- SERVPRO of Greater Covington and Mandeville Helps Gulf Shores, Alabama Residents Recover After Hurricane Sally

12/29/2020 (Permalink)

condos on beach with blue tarp covering roof damages SERVPRO of Greater Covington and Mandeville Helps Gulf Shores, Alabama Condo Owners Restore Properties Following Hurricane Sally

Hurricane Sally made landfall near Gulf Shores, Alabama on September 16, 2020, as a Category 2 hurricane with maximum winds of 105 mph. While residents throughout the entire Gulf Coast region were affected, the coastal area between Mobile, Alabama and Pensacola, Florida suffered the most damages. For weeks, many residents and business owners in this area were without power and seeking relief assistance. Our storm damage restoration team was contacted by a group of Gulf Shores beachfront condominium owners about two weeks after the storm. On September 27th, our team packed up and headed to Gulf Shores where they lived and worked for the next month.

Our storm damage restoration team spent the first-weekend assessing damages in each of the thirty-eight condos, organizing logistics, and devising a game plan to make it “Like it never even happened.” Most of the condos incurred similar water and roof damages, but some were more significantly impacted, requiring substantial demo work. Our crew began work on the most disastrous condos first to prevent further issues and worked their way to the least affected units. Some condominiums required multiple rooms to be left with bare studs and subfloor. After removing all structural materials deemed unsalvageable including drywall, insulation, and flooring, our team utilized drying equipment to stabilize the environment and dry the remaining structure.

On October 27th, our team completed the project and headed home, just in time to beat the incoming Tropical Storm Zeta. The condo owners were extremely pleased with our team’s work and thankful for our accommodations during such a difficult time. And our team was honored to be their heroes. From leaking dishwashers to category 2 hurricanes, SERVPRO of Greater Covington and Mandeville is here to help make any size disaster seem “Like it never even happened.”

Why SERVPRO of Greater Covington and Mandeville is the First Choice for Water, Fire, Mold, and Storm Damage

10/16/2020 (Permalink)

Kid sitting on top of father's shoulders SERVPRO of Greater Covington and Mandeville is your trusted, local restoration service provider.

After an unexpected catastrophe, restoring a home or business to its pre-disaster condition can be a stressful, tedious task. If you have ever experienced water, fire, mold, or storm damage within your Covington or Mandeville home or business, you know how important it is to hire a knowledgeable, reliable restoration company.

No matter what type of unforeseen loss you have experienced, SERVPRO of Greater Covington and Mandeville has the expertise and equipment needed to return your home to its preloss condition “Like it never even happened.”

We know there are many choices when it comes to restoration, so why choose SERVPRO of Greater Covington and Mandeville? What differentiates our team from other restoration companies?

Locally Owned and Operated

We have proudly served our fellow Northshore neighbors and business owners since 2009. As a member of many local organizations, our team is engaged in this community and we are involved in many charitable events. 

Highly Trained Team

Our technicians undergo extensive training and learn the best practices for mitigation as taught through the Institute of Inspection Cleaning and Restoration Certification (IICRC). This organization is considered the highest standard of quality in the restoration sciences industry.

Unlimited Resources

With over 1,800 franchises in the U.S and Canada, SERVPRO is a leader in the restoration industry. With so many franchises, no size disaster is too big for us to handle. This means that when disaster strikes not only is the SERVPRO of Greater Covington and Mandeville team there, but we have resources within our network of franchises to get any job done. For major storms and disasters, we can call upon special Disaster Recovery Teams strategically located throughout the country to bring in more mitigation technicians, materials, and equipment.

Fast 24-Hour Service

It is very important to choose a restoration team that will arrive quickly when you call. Our emergency response team is available 24/7/365. Yes, this includes holidays, weekends, and even midnight calls. One of our project managers is always on standby to help when you need us the most.

Rapid response times help to mitigate damages and prevent future damages. This preemptive effort helps to keep overall restoration costs down and limits the amount of time the process takes overall. One of our SERVPRO mottos is “Faster To Any Size Disaster”. And that is more than just a catchphrase. We pride ourselves on our speedy response times.

How We Are Different

At SERVPRO of Greater Covington and Mandeville, we believe in treating every home or business as if it were our own. We know that communication is key and we make it our goal to have someone available to answer any question you may have right away. We want you to know that as our customers, we work for you. Whether it is a small stain on your carpet or two feet of standing water, we will treat your loss with the utmost respect and professionalism. When you need help, you want to rely on a business you know and can trust. A company with a track record of doing the job right the first time. You want SERVPRO of Greater Covington and Mandeville, a leader in the restoration industry. Call us today at (985) 871-5375.

We Are Cleaning Experts

5/11/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unusual time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. SERVPRO of Greater Covington and Mandeville is also licensed with the Louisiana Department of Agriculture and Forestry to apply said products. Our license number is 00132935. 

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Greater Covington and Mandeville - 985-871-5375.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO of Greater Covington and Mandeville Remains Open to Provide Essential Emergency Services for the Community

3/23/2020 (Permalink)

five guys and one woman in black SERVPRO shirt and khaki pants standing on balcony with American flag and SERVPRO sign SERVPRO of Greater Covington and Mandeville is committed to serving our community by providing emergency services.

In these unprecedented times, what constitutes business as usual changes almost on a daily basis. Last night, Governor Edwards mandated a statewide stay-at-home order. The order, going into effect at 5:00 pm tonight, allows for only essential critical infrastructure workers to continue operating while heeding precautions as necessary. The U.S. Department of Homeland Security identifies 16 critical infrastructure sectors. As a provider of emergency services, including hazardous material removal, cleaning and sanitizing services, and other services that ensure the operation of both residential and commercial properties, our team will continue to respond to the needs of this community. 

We have instituted the following measures for the safety and well-being of both our team and our customers:

  • All employees responding to emergencies where they must enter a home or business are to have their temperature taken at the beginning of the day. 
  • Any employee feeling sick or experiencing symptoms is to stay home. 
  • Employees are to clean and sanitize tablets before and after having a customer utilize them for electronic document signing. Customers will be offered gloves as well. 
  • Before our team arrives, we are asking all customers if they or anyone at the property is feeling ill or has been exposed to someone with the virus Our protocol will change if a known risk is discovered.
  • Employees will clean and sanitize high touch areas, like light switches and door handles, upon leaving a residence or business.

SERVPRO of Greater Covington and Mandeville is committed to helping our friends and neighbors in this time of need. Please call our office with any questions or concerns. Our phone number is 985-871-5375.

Congrats to two of our SERVPRO rock stars!

2/27/2020 (Permalink)

male SERVPRO water damage technician holding certificate and female SERVPRO administrative coordinator Courtney and John celebrated their three year work anniversaries with us in February.

In February, two of our rock stars celebrated their three year work anniversaries with us. As our administrative coordinator, Courtney is the first friendly voice our customers hear when they ring us for help. Courtney assists by connecting each client with the appropriate department manager and initiates the job documentation process. She also works closely with our water damage restoration team to ensure customer satisfaction and help meet an array of standards unique to each insurance company. John Joyce was recently promoted from lead water technician to manager of our water damage restoration team. Any time or day, John is the leading hero for our customers when they experience a water damage event in their home or business. From efficiently managing multiple projects to strategically applying the science of drying for a fast recovery, John can make any size disaster seem, "Like it never even happened." Both John and Courtney are certified water damage restoration technicians through the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization that governs industry cleaning and restoration standards.

Edge of the Lake's 2020 Readers' Choice Award Winner

2/3/2020 (Permalink)

purple logo that reads "Edge of the Lake 2020 Readers' Choice Awards" in white font Edge of the Lake's 2020 Readers' Choice Award Winner

We are so excited to announce that our team has received Edge of the Lake's Readers' Choice award for best emergency restoration service provider! Thank you to all who voted for us. Over the past ten years, SERVPRO of Greater Covington and Mandeville has committed to being the number one trusted emergency restoration resource for both homeowners and business owners on the Northshore. Our goal is to make any size disaster seem "Like it never even happened", and we're thrilled to hear our community knows we can. Offering an array of services, such as water damage restoration, fire damage restoration, bio-hazard cleanup, and rebuild, SERVPRO of Greater Covington and Mandeville truly is your one-stop shop for restoring your property quickly and efficiently. Please feel free to contact us anytime with questions regarding restoration or remediation projects. 

5 Fall Home Maintenance and Cleaning Tips

10/1/2019 (Permalink)

It might still be ninety degrees in Louisiana, but the season is indeed changing. As cooler temps start to start greet us, take an hour or so to ensure your home is properly functioning, to help prevent damages, and to increase your energy efficiency. Below are a few maintenance and cleaning tips to help you get started. 

  1. Tis’ the season to replace the batteries in your smoke and carbon monoxide alarms. As you know, twice a year the batteries should be replaced and alarms tested. Alarms should also be replaced every ten years. To learn more about how to test your smoke alarms or to request an alarm from a nearby fire department click here
  2. Clean leaves and debris from gutters and downspouts to ensure proper drainage. Clogged gutters and downspouts can lead to water damages, especially in colder months. 
  3. Inspect windows and doors for any holes or cracks. Make necessary repairs to ensure an energy efficient home. 
  4. Freshen up your sink and faucet aerator. To clean your aerator remove it from your faucet and place in a solution of three parts water to one part vinegar overnight. To remove odor and sanitize your sink,  pour one cup on baking soda down the drain and flush with boiling water. Then, throw a few citrus rinds in and turn on the garbage disposal for a few seconds. 
  5. Check your heating and air conditioning filter to determine if it needs to be replaced. Air filters should be replaced at least once every three months. Vacuum area around air filter to prevent fires. Also, take a few minutes to vacuum dryer vent and hose. This is common cause of home fires that is easily preventable. 

SERVPRO of Greater Covington and Mandeville Celebrates 10 Years of Serving the Community

9/20/2019 (Permalink)

SERVPRO of Greater Covington and Mandeville is celebrating 10 YEARS of being the trusted, leading restoration company in our community. Our number one goal continues to be making any size disaster seem "Like it never even happened." so that your life can go back to normal as quickly and efficiently as possible. Our team is here to help before, during, and after a disaster. And we're going to be here for a long time. 

Over the past decade, we have helped thousands of homeowners and business owners not only clean and restore their properties following a disaster, but we have also built partnerships with many other locally owned and operated businesses in St. Tammany and Orleans parishes. We want to thank everyone who has supported us throughout this past decade. We're looking forward to many more decades of working together! 

Fourth of July Fun on the Northshore

6/24/2019 (Permalink)

This year the fourth of July falls on a Thursday and celebration events will kick off the weekend before. 

The partying will kick off on Friday, June 28th with the Columbia Street Block Party in downtown Covington. This free, family-friendly event is a great way to stroll down Columbia street, view classic cars, and show your support for local businesses. Columbia street blocks 200-500 will be blocked off from 5:00 pm to 10:00 pm. 

On Saturday, June 29th the cities of Abita Springs, Mandeville, and Slidell will each offer family-friendly events with musical performances. Abita Springs will host a free Independence Day Celebration from 5:00 pm to 10:00 pm. Presented by VFW Post 8720, the celebration starts with a decorated bike and wagon parade rolling through the town (patriotic costumes encouraged!) and features live music, a flag retiring ceremony, local civic organizations with fun activities and games, Abita Beer and concessions by a local restaurant as well as hot dogs, baked treats and snowballs. In Mandeville, people are encouraged to picnic and celebrate on the lakefront beginning as early as 10:00 am. The Old Mandeville Business Association Food Court will begin selling food at 5:00 pm. Entertainment on stage begins at 6:00 pm, with a special patriotic tribute to all who have served and continue to serve in our nation's military. The tribute will be followed by live music featuring Four Unplugged. Fun, free activities will be provided by Keep Mandeville Beautiful’s Kid's Tent, and the evening closes with fireworks over Lake Pontchartrain sponsored by The City of Mandeville, Lakeview Regional Medical Center - A Campus of Tulane Medical Center, and Baker Pile Driving.  The stage will be located between Coffee and Carroll Streets. And lastly, the Slidell Heritage Festival offers families music, entertainment, food, fireworks, and so much more to celebrate America's birthday. Tickets are $10 for adults, $5 for kids ages 4-12, and free admission for children 3 years old and younger. The festival is from 4:00 pm to 11:00 pm, with a firework show at 9:00 pm. 

On July 3rd, Pearl River will host a fourth of July celebration from 6:00 pm to 9:00 pm throughout downtown Pearl River and at the Pearl River Town Hall. This celebration is free and will feature a pie eating contest, a petting zoo, a firework display dusk, and much more. Also on July 3rd, is the Sparks in the Park celebration at the Bogue Falaya Park in downtown Covington. This free, family-friendly event will be from 6:30 pm to 9:00 pm and boasts music, a firework display, games, and even a hot dog eating contest. 

And finally, on July 4th, you can celebrate America at three different events across the Northshore. Bright and early at 7:30 am, there will be a Four on the Fourth Family Fun Run/Walk in Covington's Hubie Gallagher Park. The Land-O-Pines Campground will have a DJ and a firework display from 8:00 pm to 10:00 pm. And for a place to celebrate all day, you can head over to Madisonville for the Madisonville Old Fashioned 4th of July Celebration beginning at 11:00 am. This event offers music, games, food, the Miss Madisonville Beauty Pageant, and a firework show at 8:30 pm.  

SERVPRO of Greater Covington and Mandeville's Rebuild Services

1/29/2019 (Permalink)

SERVPRO of Greater Covington and Mandeville truly is your one-stop shop for restoration services. In addition to specializing in water damage restoration, fire damage restoration, and mold remediation, we also offer rebuild services to help replace materials affected by said damages. Our mitigation and remediation teams work to salvage as much as possible following an incident, but some materials are too damaged and must be discarded of. Our rebuild team is able to provide drywall installation, flooring installation, painting, and other numerous other construction services. By offering an array of remediation and rebuild services, SERVPRO of Greater Covington and Mandeville ensures your restoration project runs smoothly and most efficiently. 

Our rebuild manager is Coty Reeves. To contact Coty please send an email to Coty@SERVPROofcovington.com Our rebuild project manager is Kenny Fourroux. To contact Kenny please send an email to Kenny@SERVPROfcovington.com. To contact the office please dial 985-871-5375. 

SERVPRO First Responder Bowl

12/10/2018 (Permalink)

SERVPRO F1RST RESPONDER BOWL

SERVPRO is proud to announce the inaugural SERVPRO First Responder Bowl being played at historic Cotton Bowl Stadium. The newly renamed bowl is designed to honor the sacrifice and service of the brave men and women who are the first line of defense in local communities when the unexpected or the unthinkable happens. Kickoff for the event, televised by ESPN, is December 26 at 1:30 ET.

It’s a privilege to have the SERVPRO name associated with an event that celebrates the dedication and selflessness of first responders. These men and women are true hometown heroes and first on the scene when disaster strikes, helping to save lives and protect property. The SERVPRO First Responder Bowl will honor first responders including police officers, firefighters, EMS workers, correctional officers, search and rescue teams, dispatchers, security guards, federal agents, border patrol agents, and military personnel who have specialized training and are the first to arrive and provide help at the scene of an emergency. Event organizers planned to distribute 10,000 complimentary tickets to verified first responders and their families who sign up at https://www.firstresponderbowl.com/first-responders. These complimentary tickets are possible thanks to corporate sponsors like SERVPRO and individual fans who chose to “Sponsor a Responder” with a $15 donation when they purchase their general admission tickets.
“The SERVPRO First Responder Bowl is a celebration of the commitment to service demonstrated by the everyday people who willingly put themselves in harm’s way to protect the lives and property of their neighbors,” said Sue Steen, CEO of SERVPRO Industries, Inc. SERVPRO is honored to have this opportunity to shine a spotlight on all of these hard-working first responders, and their families, and to recognize them for the heroes they are. For more information please go to https://www.firstresponderbowl.com/ 

Ethics Continuing Education Class for Insurance Agents and Insurance Adjusters

11/29/2018 (Permalink)

January 9th CE Class

SERVPRO of Greater Covington and Mandeville offers free continuing education classes for local insurance adjusters and insurance agents. Our next class, Ethics, will be taught at our new office located at 68424 James Street in Mandeville on January 9, 2019. Registration begins at 8:00 am. The class will begin at 8:30 am and end at 11:30 am. To register or for more information please send an email to kayla@SERVPROofcovington.com  

About Ethics Continuing Education: 

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged.

Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great. As we explore what “Ethics” is, you will be challenged to become involved in hourly group activities. The group activities will help reinforce what has been learned, as well as the ability to better deal with ethical decision-making in our own lives.

Relief Efforts for Florida Residents Affected by Hurricane Michael

10/23/2018 (Permalink)

From left to right:Kayla Theriot (SERVPRO of Greater Covington and Mandeville), Kelly Dabdoub (Dabdoub Insurance and Investments), Alison Ceuvas(TWFG)

On October 10, 2018, Hurricane Michael made landfall near Mexico Beach, Flordia as a Category 4 Hurricane. Hurricane Michael affected Cuba, parts of Central America, Georga, North Carolina, Virginia, and caused devastating damages to the Florida panhandle. Mexico Beach and Panama City suffered catastrophic losses as Hurricane Michael was the strongest storm on record to hit the Florida Panhandle. As numerous relief efforts began to organize, the Northshore chapter of the Professional Insurance Agents of Louisiana gathered supplies and donations for those in need. Our marketing coordinator Kayla Theriot joined other members of Northshore PIA with a group of Louisiana residents on October 20th to help make and package meals for those affected by Hurricane Michael. Each day the group prepared between 1,500 and 2,500 meals. Numerous local volunteers picked up the meals and delivered them to first responders and Hurricane Michael victims who had to evacuate their homes. As of now, no other Northshore PIA members are scheduled to return to Flordia for relief efforts, but the organization is still raising money to send to those in need. If you would like to donate to the relief efforts, please visit https://myemail.constantcontact.com/You-asked--and-here-is-how-you-can-help---.html?soid=1118092548365&aid=BqQhtUHm_Mo 

Volunteering for Habitat for Humanity St. Tammany West

10/17/2018 (Permalink)

2018 Women Build Project

Habitat for Humanity St. Tammany West is a non-profit, ecumenical Christian organization that helps families in need realize their dream of homeownership. The homes are built with the help of donations from sponsors, profits from the Habitat Restore, and volunteers throughout the community. Women Build is one of Habitat for Humanity St. Tammany West's annual projects that empower women to build homes. This year our marketing coordinator, Kayla Theriot, participated in one of the Women Build volunteer dates along with other professional women from St. Tammany Parish. We are honored to give back to our community by participating in local charitable projects. 

Habitat for Humanity St. Tammany West is currently building three homes in Covington.

If you or your organization would like to get involved, then please send an email to Habitat for Humanity St. Tammany West's Volunteer Coordinator Katie Melucci at kmelucci@habitatstw.org

 

Contents Restoration with the Highest Level of Care

6/20/2018 (Permalink)

Pat Riley said, "excellence is the gradual result of always striving to do better". We strive to always go the extra mile, to treat our customers like family, and to regard their belongings with the highest level of care. Pictured here are boxes of contents from a few of our customers' homes. All of the contents have been cleaned and deodorized. Now, they are being stored in our warehouse until the homes have been completely rebuilt and we can return them. Notice the brightly colored tags on each box. The orange tags have a QR code specific to each home owner. The other colored tags help our fire damage restoration crew to identify which room each box of contents should be returned to. Every extra step we take during the restoration process in intended to give our customers more peace of mind and to ensure a smooth recovery back to life as normal.